SHIPPING & RETURNS
SHIPPING POLICY
5.1 Schedule of Delivery
Our delivery schedule is every Thursday and Friday. If you have order from us make sure your orders received from our marketing department before delivery schedule. Take note we accept orders one day before delivery schedule.
5.2 Special Delivery
If the customers want to deliver your orders not on the date of the Delivery Schedule you may shoulder the Delivery Charge of Php 4,000.00 around in Metro Manila.
5.3 Delivery Options
Customers have rights to choose courier to deliver their items to their address. The available couriers are LBC, Air 21, DHL, A.P Cargo, and Fedex.
5.4 Free Delivery
Our store offer free delivery but we give a requirement to claim free delivery to your address given to us. Customers need to complied 10,000 to above to deliver your address for free.
5.5 Delivery to Laguna
If your address indicated to the Laguna areas we have requirements you need to comply with us. You need to purchase any products of GreenLife worth 15,000 pesos plus the shipping fee of 1,000 pesos.
RETURN & EXCHANGE POLICY
Returns Policy and the Terms and Conditions, the buyers may apply return of the purchased products. But we cannot accept the changes of mind once your orders settle through our platform. The replacement of the products you make wait 1-2 weeks to change a new one. To the customers who orders for bulk and they finds the products
4.1 Damage/Defective
The customers have right to return the products to our store if they have damage or not handle well the products when they ship to your house/home.
4.2 Incorrect Product or Size Ordered
When company shipped wrong items or size of the products we have liabilities to change the products through the customers.
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